To cancel an order, email us at email@example.com. Include your name, order number. Cancelled orders are subject to a 5% restocking fee.
We offer a 30 day return policy; all returns are subject to a 5% restocking fee. Initial and return shipping fees are not refundable. Blemished / Damaged items, or items missing the original packaging are not subject to refunds.
Our full return policy can be read here: www.monmouthreloading.com/terms_conditions/
We offer a money back guarantee on all of our products if you are not satisfied. If you are not satisfied, please contact us at firstname.lastname@example.org and let us know the problem you are having. Please understand, products not in their original condition are ineligible for return.
We prefer U.S. Post Office (USPS). We strongly advise you to add adequate insurance to cover any items you are returning to us. Flat Rate Boxes are free at any USPS location. USPS Priority Mail comes with up to $100 of insurance. Additional insurance can be purchased by the USPS. Alternatively you may purchase a pre-paid label with insurance from us.
If we sent you an incorrect item, we will reimburse you for return shipping at our published shipping rates. If we sent the correct item but you find out it’s not what you need, return shipping is your responsibility.
No. It’s as simple as emailing us at email@example.com.
Our return policy can be found here.
Monmouth Reloading offers a 30 day return, and refund policy. You must contact (email or phone) us prior to any return to inform us of your request. Please do not ship any returns to us without first notifying us. Returns, and refunds, could take up to two weeks, not including transit time. Items that are unused and in their original condition, can be returned for full refund. Partially used items, can be returned at the prorated amount. Damaged / Blemished items are not eligible for return. Returns or warranty claims for defective parts, must be addressed directly with the manufacturer of the product. Return shipping charges and/or shipping costs are not subject to refunds. All returns may be subject to a 20% restocking fee, at our discretion. It is recommended you photograph the return merchandise in the event it arrives damaged. All return merchandise must be returned using a carrier service which includes tracking and full value insurance covering the contents of the parcel. Monmouth Reloading shall not be responsible for any packages that are lost or damaged while being shipped to us.
Any once fired brass suspected of being altered in any way is not subject to a full refund, and will be valued at the scrap price of $1.00 per lb.